Web Policy

EVES24 PRIVACY POLICY

1.  WHAT INFORMATION WE COLLECT :

1.1  Data Controllers :

This privacy policy governs your use and/or access of the Website Eves24.com (“Website”). Our Privacy Policy applies to any User and/or Visitor and/or Member. Your information shall be controlled by Akhuratha Lifestyle Services Private Limited (“Akhuratha” or “Eves24” or “we”). If you do not agree with this Privacy Policy, do not access and/or use the Website. If you have any concern about providing information to us or having such information displayed on the Website or otherwise or being used in any manner permitted by this Privacy Policy and the Terms of Use / User Agreement (together also referred to as “Terms of Service”), you should not sign up as a user, visit our Website or otherwise access and/or use the Website. We collect your personal Information in the following ways:

1.2  Registration :

In order to use the Website”, you have to provide us the information like your name, email address and such other information as may be required by us from time to time. Please note that the information provided to us for registration shall be used by us in accordance with the terms of service.

1.3  Customer Service :

If you have any questions about this privacy policy and /or User Agreement or the service availed by you by use of the Website or if you want to report any breach you can email us at sales@eves24.com and we will endeavor to respond to your inquiry or to take action against the breach or correct, update or remove the personal information you have provided us as you indicate to the extent possible.

When you contact our Support Desk, we collect information to respond to your questions and serve you better and including information which helps us categorize your question, respond to it, and, if applicable, investigate any breach of our Terms of Use / User Agreement or this Privacy Policy. We also use this information to track potential problems and trends and customize our support responses to serve you better.

1.4  Using the Website :

If you are logged in the Website or you are using or accessing the said Website our cookie on your device identifies you, your usage information and the log data described hereinafter in this policy, such as your IP address which will be associated with your account. We may also share all your information as well as information from tools like cookies and/or device identifiers with third-party organizations that help us provide these Services to you.

1.5  Cookies :

We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. By accessing and/or using this Website you consent to the placement of cookies in accordance with this Privacy Policy. To protect your privacy we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site may not function property or at all as a result.

1.6  Log Files, IP Addresses, and Other Information :

We collect information from the devices and networks that you use to access our Website. This information helps us improve and secure our services on the Website. Also, advertisers receive the URL of the page that you are on when you click on an ad on the Website. We also receive the internet protocol (“IP”) address of your device, your operating system and the name of your ISP.

1.7  Other :

We are constantly innovating to improve our Website, which means we may create new ways to collect information on the Website.

1.8  When and what information do we collect :

We collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you purchase products/gift certificates, or sign up for email notifications. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security.

1.9  How we use your personal information :

We take pride in our mantra of “Users first,” which means that above all else we strive to use your information to provide you world-class services in a professional and trustworthy manner. The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation. Your information collected through the Website may be stored, Archived and/or processed in India or any other country in which we operate or our Affiliates or our Service Providers maintain facilities.

We, our Affiliates, and/or Service Providers may transfer information that we collect about you including the content, across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in Asia or other regions with laws governing data collection and use that may differ from Indian law, please note that we may transfer information, including personal information and content, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. By registering for and/or using the Website you consent to the transfer of information in India or to any other country in which we operate, our Affiliates or Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy and the User Agreement.

1.10  Consent to Processing Information about You :

When you give us information, you acknowledge that the information you provide can be used by us as described in this Privacy Policy and the User Agreement. By providing personal information to us when you create or update your information, you are expressly and voluntarily accepting the terms and conditions of the User Agreement and agreeing to our processing of your personal information in the manner set out by this Privacy Policy. Supplying to us any information deemed “sensitive” by applicable law is entirely voluntary on your part.

1.11  Communications :

We may send you various notifications, email, messages through ways available to us. These may relate to verification, changes/updates of features of the Website, technical and service security notices and other service related issues. We may also send you promotional messages on the email account provided by you at the time of registration.

1.12  Sharing Information with Affiliates :

We share your information across different affiliated companies and/or suppliers.

We may share your personal information with our affiliates (meaning entities controlled by, controlling or under common control of Eves24 as necessary to provide the Services). By agreeing to this Privacy Policy, you are consenting to this sharing.

The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers' needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you.

We do not share, sell, trade or rent your personal information to third parties for unknown reasons.

1.13  Sharing Information with Third Parties :

We will not disclose personal information unless we have good faith and we belief that disclosure is permitted by law or is reasonably necessary to: (1) comply with a legal requirement or process, including, but not limited to, civil and criminal proceedings, court orders or other compulsory disclosures; (2) enforce this Privacy Policy or User Agreement; (3) respond to claims of any violation of the rights of third parties; (4) respond to user service inquiries; or (5) protect the rights, property, or safety of the Website and Eves24.

We do not share, sell, trade or rent your personal information to third parties for unknown reasons.

1.14  Search :

We use personal information from the Website, including User profiles, to inform and refine our search service.

1.15  Compliance with Legal Process and Other Disclosures :

We may disclose your personal information and content if compelled by law, subpoena, or other legal process, or if necessary to enforce our User Agreement and you hereby consent and agree to the same. It is possible that we may need to disclose personal information, profile information/content, or information about your activities as a User or Visitor when required by law, subpoena, or other legal process, or if we in good faith believe that disclosure is reasonably necessary to:

• comply with legal process, including, but not limited to, civil and criminal proceedings, court orders or other compulsory disclosures;
• respond to claims of a violation of the rights of third parties, whether or not the third party is a user, individual, or government agency;
• respond to customer service inquiries;
• investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies;
• enforce the User Agreement and Privacy Policy, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of the Website; or
• exercise or protect the rights, property, or safety of the Website, and Eves24 and its personnel.

We attempt to notify you about legal demands for their data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand.

1.16  Disclosures to Others as the Result of a Change in Control of Eves24, if any :

If there is a change in control of all or part of Website or of Eves24, we may share your information with a third party, who will have the right to use that information in line with this Privacy Policy. We may also disclose your personal information to a third party as part of a sale of the assets of Eves24, a subsidiary or division or as the result of a change in control of the company or one of its affiliates or in preparation for any of these events. Any third party to which Eves24 transfers or sells Eves24 assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy and the User Agreement.

1.17  Service Providers :

We may employ third parties to help us with the Services available in the Website. We may employ third party companies and individuals to facilitate our Services in the Website (e.g. maintenance, analysis, audit, marketing, supplying, distributing, delivering and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Eves24 not to disclose or use it for other purposes.

1.18  Notifications and Service Messages :

By signing in and creating a account you agree to the receipt of email messages relating to various communications like account verification/s, changes/updates of features of the service, technical and service security notices and other service related issues through your account or through other means including email, mobile number, telephone or delivery services including the postal address that you provide us. We may also send promotional messages to you on your email account provided by you at the time of registration or messages on your mobile device including push notifications. You may change your email address any time by following the process prescribed by us form time to time. In any event we shall have no liability associated with or arising from your failure to do or to maintain accurate contact or other information

2.  LINKS :

Our website contains links to other sites. Such other sites may use information about your visit to this website. Our Privacy Policy does not apply to practices of such sites that we do not own or control or to people we do not employ. Therefore, we are not responsible for the privacy practices or the accuracy or the integrity of the content included on such other sites. We encourage you to read the individual privacy statements of such websites.

3.  HACKING, INTERRUPTION OF COMMUNICATION ETC. AND ITS RESPONSIBILITY

When you visit/accesses the Website or send emails to us, you are communicating with us electronically. From your computer till the point of the server where this Website is hosted, it is your sole responsibility of ensuring secure communication and for maintaining the confidentiality of your information details (including Credit card number and all other confidential information disclosed by You) and for restricting access to your computer, and the you agree to accept responsibility for all activities that occur using your computer. We shall not be liable for any hacking, interruption of communication etc. which occurs in this link. You specifically agree that we shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received. Further, we will make best efforts to safeguard the confidentiality of your personally identifiable information available with, but transmissions made by means of the Internet cannot be guaranteed or made absolutely secure. By using this Website, you agree that we shall not be liable for disclosure of information due to errors in transmission or unauthorized acts of third parties. Without prejudice to the foregoing you agree that we shall not be held liable or responsible for 'phishing attacks' on you. You agree that you shall not use/access this Website from unsecure computers, unsecure communication links, unsecure mobile phones or locations such as Internet-Cafe(s), Cyber-Cafe(s) and other commercially available internet enabled computers. You may accept or decline the cookies when you access our Website. It is your responsibility to set your browser to alert you to accept or to reject cookies.

4.  IMPORTANT INFORMATION :

4.1  Changes to this Privacy Policy :

We may notify you when we change this Privacy Policy. We may change our Privacy Policy from time to time. If we do, we will update this Privacy Policy on our website. Please review the changes carefully. Only if you agree to the changes, simply continue to use our Website. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. Using the Website after a notice of changes has been published on our Website shall constitute consent to the changed terms or practices

4.2  Security :

We take privacy and security seriously. Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Please note that the Internet is not a secure environment, so be careful and select strong passwords. We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to the Website. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password and regularly changing the password

4.3  Choice/Opt-Out :

Eves24.com.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners and from us in general, after setting up an account.

5.  How To Contact Us :

If you have questions or comments about this Privacy Policy, please contact us at: sales@eves24.com