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What are the various Membership Levels and what does it mean?
Membership levels represents the transaction limit; it is the maximum amount of Jewellery that you would take from our Jewel Library and or the total amount of outstanding EMIs that you would avail, at a particular point in time, during the annual membership period. This is similar to a credit card limit. At present, we offer 4 levels of membership - Rs 1 Lakh, Rs 2 lakh, Rs 5 lakh and Rs 10 lakhs.
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What is Smart Security and how is it linked to Membership Levels?
We need some basic security against your membership plan which defines your transaction limits (Membership levels). You are required to provide a security equal to 110% of the Membership level.
(For Rs 1 lakh membership level, you are required to provide a security of Rs 1.1 lakh; or for Rs 5 lakh membership level, you are required to provide a security of Rs 5.5 lakhs, and so on.)
To make it cost effective, convenient and safe, we have created a solution of Smart Security. Whereby you do not need to transfer the security amount to our bank account. Instead, you can provide the security by giving us the lien of your Fixed Deposit (FD). So you continue to own your Investments in the FD as well as earn the interest on it. Isn’t it a win-win with Smart Security!
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How convenient it is to create smart security?
It is very simple and convenient. Once you select the Membership level, a representative from our partner bank - DCB Bank Ltd, will come to your doorstep and assist you.
You will be asked to give a cheque to the bank for creating the FD of the said amount, along with a request to the bank asking them to mark the lien to the said FD, in favour of Eves24, towards your Eves24 Club Membership.
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Can we create this Smart Security (FD) with any other bank?
At present, the FD needs to be created with DCB Bank Ltd, our partner bank, only. For the convenience of our members, DCB Bank has agreed for doorstep service and is willing to offer competitive interest rates on the FD’s placed with them.
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Can I prematurely cancel my Annual Membership?
Yes. You can prematurely cancel the membership. You will be required to clear outstanding amount (if any). On the basis of which we shall release the lien on the FD and give a NOC to withdraw the fixed deposit.
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Can I enjoy Eves24 Easy Jewel Services without taking an annual membership?
No. This service is exclusively for annual members of Eves24 Club Membership.
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How competitive are the prices of the Jewellery for sale?
Our prices are highly competitive. We do encourage you to compare our prices with other branded and online Jewellers.
Our price for a VVS FG quality diamond in Jewellery with IGI ("International Gemological Institute", a highly reputed international diamond jewellery certification company) certification is between Rs 55,000 to Rs 57,000 per carat. However, our competitors for the same quality diamond, with or without IGI certification, after discount, are priced between Rs 75,000 to Rs 135,000 per carat.
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Can I enjoy Eves24 Jewel Library Service without taking an annual membership?
Yes, we do offer a Pay per Usage plan! To avail this plan you will need to fill the KYC form, sign an agreement and provide a security deposit (every time you want to use the Eves24 jewel Library service)
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What if the Jewellery picked up from the library is damaged / lost / stolen?
The Jewellery needs to be taken care like it’s your own Jewellery. We advise all our members to take insurance to cover such incidences of loss. Since it is optional, on your request, Eves24 can provide you the reference of a reliable insurance company who can underwrite such a policy.
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Eves24 is a new company, how can we trust you?
- Our company is relatively new, however there are no financial risks involved. You will either buy our Jewellery, or use our Jewellery, or provide smart security to become an Eves24 Club Members.
- All Eves24 Jewellery is certified by International Gemologists like IGI or DGLA, which assures you the quality of diamond & purity of gold.
- The Return, Repairs, Exchange and Buyback policy is offered not only by Eves24 but is backed by our suppliers too (they provide a signed policy document along with the invoice). All our suppliers are reputed and have been a part of the Jewellery industry for decades.
- For all the jewellery in Jewel Library usage, a verification report will be provided by experts, when you receive or return the jewellery.
When you provide Smart Security, the fixed deposit is made with a reputed bank.